Missouri Department of Insurance

If you have a dispute with your insurance company, you can file a complaint with the Missouri Department of Insurance. One example of a dispute would be if your insurance company refuses to provide assistance that is promised in your policy, such as payments for property damage or temporary lodging. Another example would be if the insurance company does not respond to your calls.

The department also provides general advice about buying and using all types of insurance, including the steps to take if your property is damaged. You also can look up information about insurance companies, such as their financial health and the number of consumer complaints filed against them. This can help you decide which company to buy insurance from.